Serenstone Soap Studio

Privacy policy

Effective date: January 15, 2025

Information we receive

When you contact the studio, we receive the name, email address, phone number, and message you submit. Browser features may also retain saved Fallows items, cart contents, and display preferences on your device.

How information is used

We use submitted information to respond to course questions, provide requested support, maintain correspondence, and improve the clarity of our learning materials. We do not sell personal information.

Cookies and local storage

Essential cookies may remember consent. Local storage keeps selected course IDs and quantities so the catalog, Fallows, and cart remain useful on the same browser.

Retention and security

We retain correspondence only as long as reasonably needed for support, recordkeeping, or legal obligations. We use reasonable administrative and technical safeguards, though no online transmission can be guaranteed completely secure.

Your choices

You may ask what personal information we hold, request correction, or ask us to delete information where applicable. Contact [email protected] for privacy requests.

Updates

We may revise this policy when practices or legal requirements change. The effective date at the top will identify the latest version.